Bio

Felicia M. Romberger

Felicia M. Romberger

TSI Independent Sales Agent

584 Wolff Road
Manchester, MI 48158

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Hello, my name is Felicia

I had managed a dental office for 15 years when the Pandemic of 2020 changed everything.  After working from home during the shutdown, I could not imagine returning to a life of commuting to work in a windowless office.  I found I was no longer willing to spend 12 hours a day away from my lovely cottage by the lake.  As an office manager, I had partnered with Transworld for years, and recognized how valuable their services had been for us as a small business.  I was excited to help other small businesses, many on the verge of collapse, to recover the profits that were owed to them. I recognize that small businesses are the backbone of our communities, and serving them creates a vital impact.

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Being in the medical industry, it was important that the accounts be worked in a professional manner. TSI’s services are diplomatic, professional, and very effective recovering our delinquent debt and/or creating communication that we didn’t have before.– Kim W. – Practice Manager

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I don’t have a lot of time to devote to delinquent accounts. When we first started using TSI, some of our “past due” were really way beyond the retrieval point. The TSI system is simple, effective and professional. I would recommend the services of TSI very highly and without hesitation to anyone interested in controlling their receivables.– Marjorie N.

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I sincerely recommend the services of TSI to any office looking to improve their overdue balance account and reduce office costs of in-house collection methods while keeping strong relationships with patients/customers.– Abby S. – Office Manager

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