Gary Belleville

Gary Belleville

Independent Sales Agent

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TSI is a leader in the debt recovery industry for many reasons including our size, experience, innovation, processes, and people. Though clients find confidence in those superlatives, the #1 reason they trust us is because we get results. Explore the three case studies below to discover how TSI is able to make such a substantial difference in the bottom line of a business across a variety of industries.

Case Study


How TSI Helped a Credit Union Recover More and Retain Their Members

The Client

TSI Results Case Study 1 - The Client

Regional credit union with over

150,000 members.

The Background

TSI Results Case Study 1 - The Background

The credit union has been a

TSI client since 2000.

The Need

TSI Results Case Study 1 - The Need

To retain customers with their share draft business, they needed to

convert negative accounts to current again.

The Solution

TSI Results Case Study 1 - The Solution

TSI Profit Recovery:

Fixed-fee third party services for accounts 45+ days late. TSI uses an empathic, soft-touch series of letters and calls to help members get current before being charged-off.

The Results

TSI Results Case Study 1 - Metric 1

Recovered over

$5 Million

TSI Results Case Study 1 - Metric 2

Delivered an ROI of


TSI Results Case Study 1 - Metric 3

1 out of 4

delinquent members
were retained

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TSI made an immediate, direct impact on our revenue.

-Trevor R., 5 Year Client