Bio

Lisa Swan

Lisa Swan

TSI Independent Sales Agent

Portland, OR 97225

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Hello, my name is Lisa.

With a background in accounting and technical writing, I joined TSI in February, 2003. While I have worked with many different types of businesses since joining TSI, I specialize in working with medical and dental practices.  It is especially gratifying to me when I can help a practice streamline their collection workflow processes and free up staff time for other projects that have been placed on a 'back burner'.  My clients know that I am extremely accessible and customer service focused. I have been invited to speak about internal collection "best practices" at various medical conferences over the years and have developed a wide network of trusted vendors in the healthcare industry.

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Being in the medical industry, it was important that the accounts be worked in a professional manner. TSI’s services are diplomatic, professional, and very effective recovering our delinquent debt and/or creating communication that we didn’t have before.– Kim W. – Practice Manager

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I don’t have a lot of time to devote to delinquent accounts. When we first started using TSI, some of our “past due” were really way beyond the retrieval point. The TSI system is simple, effective and professional. I would recommend the services of TSI very highly and without hesitation to anyone interested in controlling their receivables.– Marjorie N.

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I sincerely recommend the services of TSI to any office looking to improve their overdue balance account and reduce office costs of in-house collection methods while keeping strong relationships with patients/customers.– Abby S. – Office Manager

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